Privacy questions Pakistan players ask us
Your wallet identifiers are stored securely in our payment records so we can process future deposits instantly. The details are encrypted and kept separate from your gameplay account. You can request deletion of old wallet records by contacting support; some records are retained for compliance with local tax and anti-fraud rules.
No. JazzCash, Easypaisa and Raast are wallet services, not direct bank links. We see only your wallet identifier and transaction reference, not your bank account number or PIN. Your banking credentials remain between you and your mobile wallet provider.
Only you and odk786 support staff can access your full account history. Payment processors see deposit and withdrawal records only. Anti-fraud systems scan for unusual activity automatically but do not read individual game sessions. Compliance partners may audit transaction records if required by law.
We retain your account and gameplay records for five years after closure for tax and regulatory compliance. You can request anonymization of personal data earlier; your account balance and transaction totals will remain for record-keeping, but your name and contact details can be removed where local law allows.
No. We do not sell, rent or share your personal data with game studios, advertisers or data brokers. Game providers receive only aggregated, anonymous statistics about gameplay (e.g., total spins, not your name or account). Your contact details are never shared.
Contact support immediately via live chat or email support@odk786. We log all logins and can freeze your account within minutes. We investigate disputed transactions and work with payment providers to reverse unauthorized transfers. Change your password as soon as you report the issue.
Yes. Email support@odk786 with your username and account email, or submit a data request through your account settings. We provide a complete export of your personal details, account history, transactions and gameplay records within 3 working days, usually in a secure format you can download directly.